I conducted interviews with eight students of the NWTC Artisan Center. Each participant was asked open-ended questions about their experience taking art related classes and the signup process, as well as questions designed to gauge their need to visualize or see the studio space prior to class registration. During the interview process we discovered that students were highly interested in touring the studio space for a variety of reasons including:
We asked five creative artisans to participate in a usability study based on a low-fi prototype. Participants were given a list of five tasks to determine where in the process of signing up for classes or viewing the virtual tour they got stuck or experienced confusion. This study led to the following insights:
As part of the Google UX Design Certificate class I completed a case study outlining the process including planning, user interviews, persona creation, problem statement identification, prototype ideation and usability testing.